Hi my name is Rachael and I do a number of things for VetCare, I am a Veterinary Nurse, Customer Service Manager and Marketing & Social Media Manager. You will often find me manning our reception desk, however a lot of my time is spent working in the background organising events and other marketing initiatives.
I originally did a business degree and worked in a marketing firm, but never felt satisfied with my job. I’ve always loved animals so in the weekends I would volunteer at the SPCA. Later on I realised that the business life was not for me so I started studying veterinary nursing and have never looked back. It was the best decision I have ever made!
I enjoy developing great relationships with our clients and of course their fur babies! One thing that I find extremely important is ensuring that not only does the patient get the best standard care but so the client.
As Customer Service manager I strive to improve our practice to provide the above and beyond service that you won't find at any other practice. If I haven't met you yet, I really look forward to getting to know your fur family.